At Highland Chevrolet Cadillac Ltd. we respect your privacy. Our privacy policy applies to all personal and business customers with whom we deal. Please note that by submitting your personal information to us, you consent to its use as described in our privacy policy.

Personal Information To Be Collected.

The definition of personal information is data which can be utilized to identify an individual. For example, your name, address, phone number, date of birth, social insurance number, driver's licence number and financial data would be classified as personal information.

Collecting and Using Information

When we collect information, we will explain how we intend to use it and will limit the personal information that is collected accordingly. We will obtain your consent before collecting information from any third party such as a credit bureau. We will protect the personal information that we gather and use it as indicated. We may only disclose it to General Motors of Canada Limited, its affiliates, agents, and suppliers and the credit bureau, collection agencies, M.T.O. licence offices, banking and other lending institutions and insurance companies.

Sharing Information

In limited circumstances, we may share personal information with other parties. We will share your information only when we have your verbal or written consent and will do so only with the intent to enhance products and services and for the purpose of marketing to you. The information that we share will allow our company, General Motors of Canada Limited and its affiliates, agents and suppliers to provide you with the facts related to our/their products or services. We will share information in order that we can improve your total customer service experience in the present and to permit continued future communications with you so as to ensure that you receive ongoing quality customer service. We may also provide information in those circumstances where we are required to do so by law.

Protecting Information

We will protect your personal information with appropriate safeguards and security measures. We utilize computer systems which restrict the access to personal information and our physical premises has security safeguards which assist in the prevention of unauthorized access to our facility. Additionally, the other companies with which we have dealings are also obligated to protect your personal information. We will retain your information only for the time frame that is required for the purposes as explained to you or as required by law.

Reviewing Your Personal Information

We will allow you to review your personal information at any time. We will make every reasonable effort to ensure that we keep your information accurate and current. If you believe that your information is incorrect, please contact us at privacy@highlandgm.com or 905-727-9444 and we will attempt to amend our files as quickly as possible.

Respecting and Responding to Your Privacy Concerns

We require your personal information in order to properly service your account, to provide the products and services that you have requested and to establish and maintain an ongoing business relationship. You may choose to not provide certain personal information as requested. Your refusal may affect the approval of your application for credit or your ability to purchase a certain product or service. In future, you may choose to withdraw your consent at any time. You can do so by contacting us. We will be pleased to explain your options and discuss the consequences of withdrawing your consent. Also, please contact us should you prefer to not receive marketing information related to the products or services which we provide.